F.A.Q.

FREQUENTLY ASKED QUESTIONS


How can I get in touch with you?

Give us a call +37068520645, email hello@pipes-store.com, write a message on Facebook or fill “HAVE A QUESTION?“ form.


How can I track my order?

Just put the registration code here https://www.17track.net 


What forms of payment do you accept?

You can use PayPal or PayPal express checkout.


Can I cancel my order?

Sure. Email us hello@pipes-store.com as soon as possible (within 24 hours after your order).


Can I return my product?

Of course. Any product purchased from www.pipes-store.com can be returned if it meets the requirements of the return policy:

1. Contact us within 14 days of receiving your purchase, give us an order number and what product you would like to return;

2. The product must be returned unused, unaltered, unsmoked.

3. The product must be shipped at your expense:

JSC Remocon

Jaunimo g. 2

68252 Marijampole

Lithuania


Do you offer free shipping?

Yes, every order over 100will be shipped for free via Lithuanian Post.


Where do you ship?

We ship internationally! We can ship all tobacco smoking pipes to any country of the world.


How do you ship your packages?

We ship all our orders via Lithuanian Post, but we can also ship via DPD to some Europe countries upon request (PL, FI, AT, BE, CZ, DK, LU, NL, FR, SK, DE, GB, IT, HR, SI, SE, HU) or TNT.


Created by Via Laurea